Please arrive between five and ten minutes before your scheduled massage appointment time in order to ensure
a full massage session.
If you arrive before your scheduled appointment time, please wait until about 5 minutes prior to your start time to come in.
• You may cancel your appointment without charge 12 hours prior to your scheduled massage appointment.
Messages are fine; we would rather have you cancel over voicemail than not at all.
If you do not give us at least 12 hours for cancellation, you will be charged the full price of the scheduled service.
• Sorry, we cannot go over your appointment time. If you are late, the time will be deducted from your session. No
deductions of the session fee if you are late.
If the credit card you reserved for payment does not successfully authorize payment, you will be sent a paper
If the paper invoice is not paid within 30 days of receipt, the invoice will be sent to
If we for any reason cannot make your appointment, we will call you with as much notice as possible. Please remember that we do not have a receptionist in until 9:30 am. If your appointment is before 9:30 am, there will be no one available to answer the phone.